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Delivery Fleet Management and Optimization: Case Study of JNE Bogor
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Fleet management is a complex and challenging task that requires constant monitoring, planning, and decision-making. Effective delivery fleet management is crucial for businesses to maintain a competitive edge in the market. Managing a fleet of vehicles involves various aspects, such as routing, scheduling, dispatching, maintenance, fuel management, driver behavior, safety, compliance, and customer satisfaction. It directly impacts customer satisfaction, operational costs, and overall efficiency of the supply chain. One of the companies in logistics sector is JNE. JNE has many agents in Indonesia, one of them is in Bogor. To minimizing operational cost need to leverage the power of data. JNE Bogor has multiple types of fleet to pick up some packages from JNE agents in the area. Companies that rely on delivery services need to ensure that their fleet operations are optimized to meet customer demands while minimizing operational expenses.